Frequently Asked Questions
Q: Do we guarantee our work?
A: YES. We guarantee our work and the components we use. There are a few exceptions. If we re shaft a club using a shaft that you supply, we do not guarantee that. The same applies to any work we do with any components or parts that you supply. There may be other times, but we would let you know prior to beginning the work.
Q: Do we sell accessories?
A: NO. We only sell golf clubs. We do not sell shoes, apparel, golf balls, golf carts, etc.
Q: Do we sell Callaway, Taylor Made, Nike, Cleveland, etc.?
A: NO. We only sell custom made clubs made from high quality components from reputable suppliers and manufacturers.
Q: What is the best way to contact us?
A: We monitor our phone messages and E-Mail several times a day. Either way is OK. See the "Contact Us" tab on the left.
Q: Where is your shop?
A: Check the "Directions" tab on the left. We are a home based business, so it is usually a good idea, but not necessary, to call before you come to the shop.
Q: What are your business hours?
A: Our normal business hours are 12:00 noon to 8:00PM on Tuesdays and Wednesdays and 10:00AM to 6:00PM on Thursday thru Saturday. The shop is CLOSED on Sundays & Mondays. We are a residential, home based business. In order to provide the time and custom service that each individual deserves, please call before you come to the shop. For orders in progress, it is possible to schedule an appointment to pick up your completed order when the shop is not open for business. Call to schedule a pick up time. (510) 851-6816.
Q: Do we take trade ins?
A: NO. We want to concentrate on custom making and fitting new sets of clubs.
Q: Do we deliver?
A:Devlvery may be arranged. There is a minimun charge of $15, plus .50₵ per mile. Maximum delivery distance is 40 miles. Over 40 miles must be shipped.